Sales Support Coordinator

3 weeks ago

Redhill, Surrey, United Kingdom Reed Full time
Job Title: Sales Admin Support

Reed is seeking a highly organized and detail-oriented Sales Admin Support to join our team. As a Sales Admin Support, you will play a critical role in ensuring the efficient and effective operation of our sales team.

Key Responsibilities:
  • Enter and process sales orders in a timely and accurate manner.
  • Assist in the preparation and follow-up of sales quotations, ensuring all necessary information is included.
  • Maintain and update customer records in our CRM system, ensuring all data is up-to-date and accurate.
  • Apply for export licenses and raise change of design requests as required.
  • Work closely with customers to resolve queries, provide product information, and ensure timely delivery of products/services.
  • Manage order processing and ensure timely delivery of products/services.
  • Help to resolve customer complaints and escalate issues to the sales team or management when necessary.
  • Provide product information and training to customers as required.
  • Convert enquiries to sales orders and generate new business opportunities.
  • Support the external sales team and collaborate with marketing and product teams to ensure alignment and effective communication.
  • Identify opportunities for process improvements to enhance sales efficiency.
Requirements:
  • Attention to detail and ability to multitask and prioritize tasks effectively.
  • Familiarity with CRM systems and sales software.
  • Excellent organizational and time-management skills.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Team player with a proactive approach and 'can do' attitude.
  • Customer-focused and problem-solving skills.
About Us:

Reed is a leading job board and recruitment agency, dedicated to helping people find their ideal job and supporting businesses in finding the right talent. We are committed to providing a positive and inclusive work environment for all our employees.

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