Sales Support Coordinator

4 weeks ago


Redhill, Surrey, United Kingdom Reed Full time
Sales Support Administrator Job Description

We are seeking a highly organized and detail-oriented Sales Support Administrator to join our team at Reed. As a Sales Support Administrator, you will play a crucial role in ensuring the efficient and effective operation of our sales team.

Key Responsibilities:
  • Enter and process sales orders in a timely and accurate manner.
  • Assist in the preparation and follow-up of sales quotations, ensuring all necessary information is included.
  • Maintain and update customer records in our CRM system, ensuring all data is up-to-date and accurate.
  • Apply for export licenses and raise change of design requests (CDRs) for new specifications.
  • Work closely with customers to resolve queries, provide product information, and handle customer complaints.
  • Manage order processing and ensure timely delivery of products/services.
  • Support the external sales team and collaborate with marketing and product teams to ensure alignment and effective communication.
  • Identify opportunities for process improvements to enhance sales efficiency and assist in developing and implementing new sales support strategies and tools.
Requirements:
  • Excellent organizational and time-management skills.
  • Familiarity with CRM systems and sales software.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Team player with a proactive approach and a 'can-do' attitude.
  • Customer-focused and problem-solving skills.

We offer a competitive salary and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.



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