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Logistics Operations Director

2 months ago

Hinckley, Leicestershire, United Kingdom Penske Full time
Job Summary

We are seeking a highly skilled and experienced Senior Head of Regulatory Operations to join our team at Penske Logistics LLC. As a key member of our operations team, you will be responsible for providing operational leadership and ensuring the execution of daily tasks and activities in a manner consistent with company services and cost objectives.

Main Responsibilities
  • People Management
    • Communicate performance standards that are specific and measurable.
    • Interview hourly associates and provide recommendations for hire.
    • Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
  • Operations Management
    • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
    • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
    • Assist in new associate training.
    • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
    • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.
    • Complete all necessary records and reports in a timely and accurate fashion.
  • Finance and Compliance
    • Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.
    • Understand the relationship between decision-making and profitability.
    • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
  • Safety and Risk Management
    • Ensure day-to-day management and associate activities are in alignment with the location safety strategy.
    • Provide associates with communication, training, feedback, and direction to ensure safe performance.
    • Ensure compliance with all applicable regulatory agencies and company policies and procedures.
  • Growth and Customer Experience
    • Understand the location-specific customer goals & objectives.
    • Ensure the customer knows that we are committed to helping them meet their objectives.
    • Determine areas that could benefit from Continuous Improvement efforts.
  • Fleet and Asset Management
    • Properly plan work assignments to ensure effective use of fleet/warehouse equipment.
    • Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Requirements

  • 2 - 4 years related functional experience.
  • High School Diploma or equivalent required.
  • Bachelors Degree preferred.
  • Strong written/oral communication and organizational skills are required.
  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule, and complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.