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Cast UK Limited is seeking a highly skilled Senior Operations Manager to join their team. As a key member of the management team, you will be responsible for overseeing the day-to-day management of the Operations function, developing and implementing the Operations budget, and managing Operations budgets to reduce costs while maintaining high customer satisfaction levels.
Key Responsibilities:- Oversee the day-to-day management of the Operations function, ensuring efficient execution of team processes and tasks.
- Develop, implement, and maintain adherence to the Operations budget, identifying opportunities to reduce costs.
- Manage Operations budgets, leading the service delivery team by managing conflicts, resolving technical issues, and ensuring efficient execution of team processes and tasks.
- Drive continuous improvement initiatives and enhance processes and procedures, establishing and monitoring KPIs to drive efficiency improvements.
- Attract, develop, and retain a high-performing team to meet the evolving needs of the business through strategic hiring, training, development, coaching, mentoring, and performance management.
- Experience working in Engineering/Manufacturing environments is ideal.
- Strong people management skills, with experience of implementing and developing KPIs.
- Experience managing 'field-based' employees ideal.
Cast UK Limited is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. If you are a motivated and experienced Senior Operations Manager looking for a new challenge, please visit our website for more information on how to apply.