Customer Service Representative

4 days ago


Dunfermline, Fife, United Kingdom French Selection UK Full time

Job Title: French or German Speaking Customer Service Associate

About the Role:

We are seeking a highly skilled and multilingual customer service professional to join our team at French Selection UK. As a French or German speaking customer service associate, you will be responsible for providing exceptional customer service and administrative support to our clients.

Main Responsibilities:

  • Respond to customer enquiries and resolve issues in a timely and professional manner
  • Follow up on orders and ensure delivery status is updated regularly
  • Advise customers on product suitability and provide recommendations
  • Complete necessary administration and maintain accurate customer records
  • Liaise with the servicing department to schedule installation and servicing of products
  • Monitor customer feedback and provide suggestions for improvement

Requirements:

  • Fluent in French or German (written and spoken)
  • Previous experience in customer service
  • Proactive, confident, and dynamic personality
  • Excellent communication skills and a team player
  • IT literate

What We Offer:

As a valued member of our team, you will receive a competitive salary of up to £30,000 per annum, plus benefits. If you are a motivated and customer-focused individual who is fluent in French or German, we encourage you to apply for this exciting opportunity.



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