Customer Service Representative
4 days ago
Job Title: French or German Speaking Customer Service Associate
About the Role:
We are seeking a highly skilled and multilingual customer service professional to join our team at French Selection UK. As a French or German speaking customer service associate, you will be responsible for providing exceptional customer service and administrative support to our clients.
Main Responsibilities:
- Respond to customer enquiries and resolve issues in a timely and professional manner
- Follow up on orders and ensure delivery status is updated regularly
- Advise customers on product suitability and provide recommendations
- Complete necessary administration and maintain accurate customer records
- Liaise with the servicing department to schedule installation and servicing of products
- Monitor customer feedback and provide suggestions for improvement
Requirements:
- Fluent in French or German (written and spoken)
- Previous experience in customer service
- Proactive, confident, and dynamic personality
- Excellent communication skills and a team player
- IT literate
What We Offer:
As a valued member of our team, you will receive a competitive salary of up to £30,000 per annum, plus benefits. If you are a motivated and customer-focused individual who is fluent in French or German, we encourage you to apply for this exciting opportunity.
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