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Operations Coordinator
2 months ago
Pertemps is seeking a skilled Operations Administrator to join our client's team in Hertfordshire.
About the RoleThis is an exciting opportunity to work as part of the Finance & Admin team, handling day-to-day logistics and office functions within the business.
Key Responsibilities- Manage incoming customer calls and respond to tickets in a timely manner
- Prepare quotations for hardware and software, and place purchase orders with suppliers
- Coordinate the receipt of goods and update internal systems accordingly
- Package and prepare equipment for dispatch to clients
- Arrange and track couriers, both domestically and internationally
- Handle warranty and software renewal processes, including obtaining quotes and registering
- Generate and prepare sales invoices
- Review and chase invoices as necessary
- Manage day-to-day billing queries from clients and suppliers
- Provide a warm welcome to visitors and offer refreshments as needed
- 1-2 years of experience in Customer Service and Logistics is highly desirable
- Ability to meet deadlines and multitask with a high volume of transactions
- Numerical and analytical skills