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Pet Grooming Specialist

3 months ago

Saint Neots, Cambridgeshire, United Kingdom Pets at Home Group Plc Full time
Job Overview

Pet Groomer or Trainee Groomer

Compensation:
Pet Groomer £11.84 per hour / Trainee Groomer £11.44 per hour
About Us

We are Pets at Home – a company dedicated to pet care, encompassing grooming salons and veterinary practices across the UK.

Role Responsibilities
Our Groomers and Trainee Groomers play a vital role in the operation of our grooming salons.

Groomer:

You will oversee all facets of pet grooming, ensuring a comprehensive and high-quality grooming experience. Your role involves exceeding customer expectations by delivering exceptional service within the salon. Strong communication skills are essential as you interact with clients and their pets on a daily basis.
Trainee

Trainee Groomer:

You will provide top-notch pet care while gaining a foundational understanding of grooming techniques, including handling methods, equipment usage, and pre-grooming preparation.

We will equip you with the necessary training, skills, and knowledge to deliver service that aligns with our mission of being the 'Best Pet Care Business in the World'.

Enjoy competitive pay, with opportunities to earn the Real Living Wage (or more) through our Earn As You Learn training programs, along with potential additional pay supplements through further training.

Ideal Candidate Profile

  • Individuals who are enthusiastic about providing excellent service.
  • Adaptable. Given the dynamic nature of a retail environment, you should be prepared to work flexible shifts across six days a week – we are closed on Sundays. You will receive a minimum contract of 39 hours, but may often be required to work additional hours during peak times, absences, and holidays.
  • Experience in handling dogs in a professional grooming or pet care setting (note that grooming your own pet does not qualify as professional experience).
  • Ideally, you should have experience in a customer-facing role.
  • Experience in a target-driven environment is preferred, but not mandatory.
Our work environment is fast-paced, innovative, and enjoyable, with a focus on putting people first.
We foster a friendly and inclusive culture. Each team is unique, welcoming everyone to be themselves.

If you share our belief that together 'we're better with pets', we would love to hear from you, regardless of your background or circumstances.

Employee Benefits
We recognize and reward our Groomers and Trainee Groomers in meaningful ways. Our benefits reflect our commitment to your mental, emotional, and financial wellbeing, both now and in the future.

Here are some of the benefits that may be available to you:

  • Groomers will benefit from a certified iPet Level 3 training program and qualification.
  • Trainee Groomers will undergo a comprehensive internal training program, including a minimum of 1,000 hours of learning to qualify as a Groomer.
  • Annual bonus opportunities.
  • At least 28* days of paid annual leave, increasing to 33* days after two years (*this includes 8 bank holidays and is pro-rata based on contracted hours).
  • An extra day off for your birthday.
  • Life Assurance - 4 times your annual salary.
  • Company pension contribution of 4%.
  • Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand products.

Please note that we reserve the right to close a vacancy before the stated closing date due to the high volume of applications we may receive.



"Pets see people without bias or discrimination. We draw inspiration from pets and value diversity in all its forms. Our goal is to reflect the diversity of the communities we serve, and every team member can contribute to this vision. We encourage everyone to be themselves, so even if your skills and experience don't perfectly match, if you believe you can make a unique contribution through your values and behaviors, we want to hear from you."