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Customer Product Support Specialist

2 months ago

York, York City, United Kingdom Edmund Optics Ltd. Full time
Job Description

As a key member of our team at Edmund Optics Ltd., you will play a vital role in providing exceptional technical assistance and support to our customers in Europe.

Key Responsibilities:
  • Technical Assistance: Provide expert technical guidance and product recommendations to customers, ensuring they receive the best possible solutions for their needs.
  • Customer Support: Handle customer inquiries and manage accounts with professionalism and efficiency.
  • Collaboration: Work closely with global teams to support marketing initiatives and drive business growth.
Requirements:
  • Education: Bachelor's degree in Science or Engineering.
  • Language Skills: Fluency in German and English.
  • Technical Skills: Proficient with MS Office.
  • Soft Skills: Strong communication and problem-solving skills.
What We Offer:
  • Company Benefits: Company pension scheme, private medical & dental insurance, and extensive training and development opportunities.
  • Work-Life Balance: Cycle to Work scheme and company events.

We are committed to creating an inclusive and dynamic work environment where everyone can thrive. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.