Customer Service Representative

4 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Welcome Break Full time

About Us

Welcome Break is a leading provider of motorway service stations and hotels in the UK.

Job Summary

We are seeking a motivated and customer-focused Team Member to join our team at our Welcome Break location in Bishops Stortford.

Key Responsibilities

  • Provide exceptional customer service to our guests, ensuring a warm and welcoming experience.
  • Work collaboratively with our team to maintain a clean and safe environment.
  • Assist with food and beverage preparation and service.
  • Operate a cash register and handle customer transactions.
  • Participate in ongoing training and development to improve skills and knowledge.

What We Offer

  • A competitive hourly rate of up to £11.60.
  • A £1 meal allowance and free coffee, tea, and fizzy drinks during shifts.
  • Flexible working patterns to suit your lifestyle.
  • Immediate start in customer service roles and overtime opportunities.
  • Employee discounts at our on-site restaurants and retailers.
  • Bonus and incentive schemes.
  • Career progression opportunities through our training programs.
  • Holiday entitlement that increases with service.
  • Cycle to work scheme.
  • Free onsite parking.

Requirements

  • A positive attitude and a willingness to learn.
  • Excellent communication and teamwork skills.
  • Ability to work in a fast-paced environment.


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