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Customer Service Representative

2 months ago

Northwood, Greater London, United Kingdom GREAT PEOPLE LIMITED Full time

About the Role:

GREAT PEOPLE LIMITED is seeking a highly motivated and friendly Optical Assistant/Receptionist to join their team in Northwood and Harrow, Middlesex.

Key Responsibilities:

  • Booking appointments and managing patient schedules
  • Interacting with patients and providing exceptional customer service
  • Managing patient queries and resolving issues in a timely manner
  • Handling payments and processing transactions
  • Performing a variety of administrative duties, including data entry and record-keeping
  • Assisting the optometrist with clinical tests and procedures
  • Completing ad hoc tasks and projects as assigned

Requirements:

  • Excellent communication and interpersonal skills
  • A friendly and approachable manner
  • Proficiency in computer skills and software applications
  • Ability to work effectively as part of a team to deliver exceptional service
  • Optical experience is not essential, as training will be provided

About the Company:

GREAT PEOPLE LIMITED is a dynamic and professional organization that values its employees and provides opportunities for growth and development.