Current jobs related to Customer Engagement Officer - Horsham, West Sussex - Oxbow Resourcing

  • Customer Engagement Expert

    3 days ago

    Horsham, West Sussex, United Kingdom BT Group Full time

    About the RoleWe are looking for a talented and enthusiastic individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer...

  • Recruitment and Engagement Specialist

    4 weeks ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job Title: Recruitment & Engagement SupportAt Home Instead, we are seeking a highly motivated and experienced Recruitment & Engagement Support professional to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise...

  • Recruitment and Engagement Specialist

    4 weeks ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job Title: Recruitment & Engagement SupportAt Home Instead, we are seeking a highly motivated and experienced Recruitment & Engagement Support professional to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise...

  • Recruitment and Engagement Specialist

    4 weeks ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job Title: Recruitment & Engagement SupportWe are seeking a highly motivated and experienced Recruitment & Engagement Support professional to join our team at Home Instead. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise...

  • Recruitment and Engagement Specialist

    4 weeks ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job Title: Recruitment & Engagement SupportWe are seeking a highly motivated and experienced Recruitment & Engagement Support professional to join our team at Home Instead. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise...

  • Customer Service Representative

    1 week ago

    Horsham, West Sussex, United Kingdom Tesco Full time

    About the Role As a Customer Service Representative at One Stop Stores, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to greet and welcome customers warmly, engaging with them to understand their shopping needs and provide tailored solutions. You will also be responsible for maintaining a...

  • Recruitment & Engagement Specialist

    2 months ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job SummaryHome Instead is seeking a highly skilled Recruitment & Engagement Support professional to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise Standards.Key ResponsibilitiesDevelop and implement creative...

  • Recruitment & Engagement Specialist

    2 months ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job SummaryHome Instead is seeking a highly skilled Recruitment & Engagement Support professional to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise Standards.Key ResponsibilitiesDevelop and implement creative...

  • Recruitment and Engagement Specialist

    7 days ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job DescriptionAt Home Instead, we are seeking a highly skilled and motivated Recruitment and Engagement Specialist to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise Standards.Key Responsibilities:Develop and...

  • Recruitment & Engagement Specialist

    2 weeks ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job DescriptionAt Home Instead, we are seeking a highly skilled and motivated Recruitment & Engagement Support professional to join our team. The successful candidate will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise Standards.Key Responsibilities:Develop and implement...

  • Recruitment and Engagement Specialist

    6 days ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job OverviewHome Instead is seeking a skilled Recruitment and Engagement Support professional to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise Standards.Key ResponsibilitiesDevelop and implement creative...

  • Recruitment and Engagement Specialist

    1 week ago

    Horsham, West Sussex, United Kingdom Home Instead Full time

    Job SummaryHome Instead is seeking a highly skilled Recruitment and Engagement Support professional to join our team. As a key member of our recruitment team, you will be responsible for managing all aspects of recruitment activity, ensuring compliance with legislation, regulators, and Franchise Standards.Key ResponsibilitiesDevelop and implement creative...

  • Democratic Services Officer

    4 weeks ago

    Horsham, West Sussex, United Kingdom Horsham District Council Full time

    Democratic Services OfficerAbout the Role:We are seeking a highly organized and detail-oriented Democratic Services Officer to join our team at Horsham District Council. As a key member of our Democratic Services team, you will provide administrative support to committees, sub-committees, and advisory groups, ensuring the smooth delivery of elections and...

  • Democratic Services Officer

    4 weeks ago

    Horsham, West Sussex, United Kingdom Horsham District Council Full time

    Democratic Services OfficerAbout the Role:We are seeking a highly organized and detail-oriented Democratic Services Officer to join our team at Horsham District Council. As a key member of our Democratic Services team, you will provide administrative support to committees, sub-committees, and advisory groups, ensuring the smooth delivery of elections and...

  • Administrative Support Officer

    4 weeks ago

    Horsham, West Sussex, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking a highly organized and efficient Administrative Support Officer to join our team at Barchester Healthcare. As a Bank Administrator, you will provide administrative support to our care home teams, ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support to care home teams, including...

  • Administrative Support Officer

    4 weeks ago

    Horsham, West Sussex, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking a highly organized and efficient Administrative Support Officer to join our team at Barchester Healthcare. As a Bank Administrator, you will provide administrative support to our care home teams, ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support to care home teams, including...

  • Customer Service Representative

    4 weeks ago

    Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Pavers Shoes in Hilliers Garden Centre, Horsham. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales...

  • Customer Service Representative

    4 weeks ago

    Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Pavers Shoes in Hilliers Garden Centre, Horsham. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales...

  • Customer Service Representative

    1 month ago

    Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Pavers Shoes in Hilliers Garden Centre, Horsham.Key ResponsibilitiesDeliver exceptional customer service, ensuring a positive and engaging experience for all customers.Advise customers on shoe care and accessories to complement their...

  • Customer Service Representative

    1 month ago

    Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Pavers Shoes in Hilliers Garden Centre, Horsham.Key ResponsibilitiesDeliver exceptional customer service, ensuring a positive and engaging experience for all customers.Advise customers on shoe care and accessories to complement their...

Customer Engagement Officer

2 months ago

Horsham, West Sussex, United Kingdom Oxbow Resourcing Full time

Are you dedicated to providing outstanding customer service and fostering continuous improvement?

Oxbow Resourcing is thrilled to present an opportunity for a Customer Care Liaison position on behalf of our client in the Travel Insurance sector, a vibrant and customer-oriented organization committed to delivering excellence.

Position Overview

In the role of Customer Care Liaison, you will play a crucial part in enhancing customer outcomes, ensuring that every interaction is impactful and positive. Collaborating closely with various stakeholders, you will develop strategies, assess satisfaction levels, and influence behaviors that contribute to an exceptional customer experience.

Key Responsibilities

  • Customer-Centric Strategy: Formulate and document comprehensive strategies for customer experience that align with organizational objectives.
  • Feedback Mechanism: Analyze digital footprints and customer feedback across diverse channels, ensuring prompt resolution of issues and implementation of improvements.
  • Stakeholder Engagement: Serve as a critical liaison between customers and both internal and external partners, particularly for sensitive cases and vulnerable customers.
  • Continuous Improvement: Identify trends and report concerns, spearheading strategic initiatives aimed at enhancing customer satisfaction.

Ideal Candidate Profile

  • Customer Service Orientation: Possess a profound understanding of customer needs and the capability to deliver exceptional service, even in challenging scenarios.
  • Effective Communication: Exhibit outstanding communication skills across all levels, both internally and externally.
  • Organizational Skills: Demonstrate the ability to manage multiple tasks, prioritize effectively under pressure, and meet tight deadlines.
  • Technical Proficiency: Familiarity with Microsoft Office and knowledge of best practices in accordance with regulatory guidelines are advantageous.

What We Offer

  • Flexible Working Arrangements: Enjoy the benefits of a hybrid working model.
  • Professional Development: Join a company that actively supports your growth and career advancement.
  • Impactful Contributions: Take on a pivotal role in shaping customer experiences and driving meaningful change.

If you are eager to make a significant impact and join a team that prioritizes customer-centricity, we encourage you to explore this opportunity.