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Community Engagement Coordinator

2 months ago

London, Greater London, United Kingdom Vivify Venues Full time

Community Engagement Coordinator - Vivify Venues

Job Type: Part Time, Zero hour contract

Salary: £8.60 - £11.44 per hour

About Vivify Venues: At Vivify Venues, we prioritize the health and happiness of individuals. Our mission is to empower communities to maximize their potential, foster connections, and assist educational institutions in generating essential revenue.

We take pride in alleviating the challenges schools face when renting out their sports and leisure facilities. Our Community Engagement Coordinators are dedicated to delivering exceptional service to the groups utilizing these facilities.

Position Overview: The primary responsibility of the Community Engagement Coordinator is to warmly welcome our clients and their groups into the school's facilities, ensuring that all areas are prepared and accessible on time for an enjoyable experience.

Key Responsibilities:

  • Provide an outstanding experience for our clients, ensuring that every customer leaves with a positive and memorable impression. Assist clients in preparing facilities for events, from setting up sports equipment to activating lighting systems.
  • Perform light cleaning tasks to maintain the school's premises in their original condition, ensuring that everything is tidy and organized for the next day.
  • Ensure the security and safety of the school by managing access points, unlocking and securing gates and doors at the beginning and end of each shift.
  • Conduct health and safety checks throughout the shift, promptly reporting any hazards or equipment issues through our company platform to maintain high standards of safety and cleanliness.
  • Receive comprehensive training, both in-person and online, to gain a thorough understanding of the role, including site-specific information, safeguarding duties, manual handling, fire safety, and customer service.
  • Contribute to the overall quality of service by engaging in additional activities that support the school, clients, and the Vivify team.

Ideal Candidate:

  • Passionate about the impact of our work and the positive change we bring to communities. You will embody pride and enthusiasm in your role.
  • Possess a problem-solving mindset; we believe in finding solutions.
  • Strive for simplicity in processes, ensuring our administrative tasks are straightforward.
  • Demonstrate organization, quick responsiveness, and flexibility to provide the best experience for our clients.
  • Be eager to grow with Vivify, actively seeking opportunities for improvement and development.
  • Exhibit strong communication skills, representing Vivify professionally with schools and clients.

Employee Benefits:

  • Company uniform provided
  • Employee recognition program (voucher awards)
  • Access to a confidential corporate wellbeing program, including free counseling sessions.
  • Travel allowance for staff moving between partner school sites.
  • Complimentary staff parking
  • Referral bonuses and voucher schemes.
  • Opportunities for career development and training.

Application Process:

1. Complete the brief questionnaire and submit your CV.

2. We will reach out to schedule a telephone interview.

3. Successful candidates will undergo an Enhanced DBS check funded by Vivify.

4. Confirm your start date and training schedule.

Safer Recruitment Policy:

Please note that this position requires an Enhanced DBS check prior to the commencement of your first shift.

Additional Benefits:

  • Company events
  • Pension scheme
  • Referral program