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Retail Sales Associate

3 months ago

Belfast, United Kingdom adamas lux Full time

Job Title: Shop Assistant

Location: Belfast, Northern Ireland

Position Overview: We are seeking a dedicated and approachable Shop Assistant to enhance our retail environment. In this role, you will play a crucial part in delivering outstanding customer service, ensuring the store is well-presented, and assisting with daily operational tasks. Your friendly demeanor and proactive approach will contribute to a positive shopping experience for all patrons.

Key Duties:

  • Welcome customers with a friendly attitude and provide assistance with product details, suggestions, and purchases.
  • Manage the checkout process, handle payments, and maintain accurate cash handling procedures.
  • Ensure the store remains clean, organized, and visually appealing to customers.
  • Restock merchandise on the sales floor and set up displays in accordance with company guidelines.
  • Assist with the receipt, unpacking, and organization of new inventory in the storage area.
  • Respond to customer inquiries and resolve issues with professionalism and courtesy.
  • Encourage customers to take advantage of ongoing promotions, special offers, and loyalty programs.
  • Keep track of inventory levels and report any shortages or discrepancies promptly.
  • Work collaboratively with colleagues to meet sales goals and uphold high customer satisfaction standards.
  • Adhere to all store policies and procedures to maintain a safe and secure shopping environment.

Qualifications:

  • Experience in retail or customer service is advantageous but not mandatory.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to thrive in a fast-paced environment and work effectively as part of a team.
  • Basic math skills for handling transactions and managing stock.
  • Detail-oriented with a commitment to maintaining a clean and organized workspace.
  • Willingness to work flexible hours, including weekends and holidays.
  • A positive mindset, enthusiasm for retail, and dedication to providing exceptional customer service.

Benefits:

  • Attractive salary and benefits package.
  • Extensive training and professional development opportunities.
  • A friendly and inclusive workplace culture.
  • Career advancement possibilities within the organization.
  • Employee discounts and additional perks.
  • Health and wellness initiatives.

Application Process: If you have a passion for retail and customer service, we encourage you to submit your resume along with a brief cover letter detailing your suitability for this position.

We are committed to diversity and inclusivity in our hiring practices.