Spa & Wellness Attendant - Oxford

3 weeks ago


Oxford, United Kingdom voco™ Hotels Careers Full time
Position Overview

We are excited to announce an opportunity for a Spa & Leisure Attendant at voco Oxford Spires. This role is designed for individuals who are passionate about providing exceptional service in a vibrant environment.

Key Responsibilities
  • Ensure the upkeep and maintenance of spa and pool facilities, adhering to health and safety regulations.
  • Collect and record essential guest information, including contact details and medical history.
  • Collaborate with management to uphold the highest standards of guest service, demonstrating genuine care for each guest's experience.
  • Maintain knowledge of treatments and brand offerings, effectively communicating prices and benefits to guests.
Qualifications

To excel in this role, candidates should possess:

  • A strong commitment to delivering outstanding service with a guest-centric approach.
  • Previous experience in a customer-facing position.
  • A genuine interest in spa and wellness practices.
  • Attention to detail and the ability to manage multiple tasks efficiently.
  • Flexibility to work varied hours, including evenings and weekends.
  • Experience in addressing guest inquiries and resolving complaints.
  • A willingness to learn and collaborate with a diverse hotel team.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Guaranteed hours with no zero-hour contracts.
  • Taxi subsidies for late-night shifts.
  • Subsidized childcare support.
  • Complimentary meals during shifts.
  • 28 days of annual leave, increasing to a maximum of 33 days (pro-rated).
  • Company sick pay and life insurance.
  • Exclusive discounts at our hotels and restaurants worldwide.
  • Access to discounts from over 15,000 retailers.
  • A generous 'Refer a Friend' program.
Company Culture

At voco Hotels, we pride ourselves on fostering a welcoming and inclusive environment. We believe in treating all colleagues with respect and providing equal opportunities for growth and development.

If you are enthusiastic about contributing to a unique hospitality experience and possess the qualities we seek, we encourage you to consider this opportunity.



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