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Spa & Leisure Attendant - Oxford

3 months ago


Oxford, Oxfordshire, United Kingdom voco™ Hotels Full time
Spa & Leisure Attendant - Oxford

A fantastic opportunity for a Spa & Leisure Attendant to join our team in voco Oxford Spires on a 16-hour per week contract

You will earn 12.00 per hour At voco, everyone's a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.

Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon's bar with outside options for eating and drinking on the attractive terraces.

The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.

Check out our Instagram page @vocooxfordspires

Our Spa & Leisure Attendant, you will work to ensure the maintenance of spa and pool facilities ensuring health and safety standards are met and obtain and record all relevant guest details including contact details, medical history and payment details. You will work with our management team to maintain the highest standard of guest service whilst displaying genuine care for guest experience, you will be expected to maintain treatment and brand knowledge with the ability to describe prices and benefits of our amazing product.

To succeed as a Spa & Leisure Attendant, you will need:

  • To be passionate about delivering great service and be guest focused
  • Previous experience in a guest facing role
  • A passion for spa and wellness
  • Attention to details and ability to multitask duties
  • Flexibility to work varied hours to include evenings and weekends
  • Experience with handling guests queries and complaints
  • To be willing to learn new things and work as part of a wide hotel team Our Spa & Leisure Attendant enjoys a range of benefits including:
    • Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities
    • No zero-hour contracts Our contracts come with GUARRANTEED hours
    • Taxi subsidy for shifts starting/ending between 23:00-06:00
    • Subsidised childcare support
    • Meals whilst on duty
    • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
    • We provide every employee company sick pay and life insurance
    • Amazing discounts for our hotels and restaurants around the world
    • Discounts from over 15,000 stores - all the way from retail to cinema
    • Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Spa & Leisure Attendant

      You must meet the legal requirements to work in the UK.

      At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

      At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

      voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.

      Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.