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Network Performance Lead

2 months ago


Kent, United Kingdom Best Practice Network Full time
About the Role

We are seeking an experienced and skilled Network Performance Lead to join our team at Best Practice Network. As a key member of our team, you will play a vital role in ensuring the delivery of high-quality apprenticeship programmes to our learners.

Key Responsibilities
  • Lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure timely completion of all elements of the Apprenticeship programme.
  • Performance management of team, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals, and progressions.
  • Responsible for the continual staff training to ensure consistency of processes and practices to meet funding, regulatory, and inspectorate requirements.
  • Support the development of the ATs, both new and existing, ensuring they follow funding guidelines as set by the ESFA and up-to-date inspectorate requirements.
  • Address underperformance and implement corrective methods.
  • Support business growth; working alongside the sales department to maximise new business sales and learner recruitment.
  • Work closely with other Performance Managers, Sales, Compliance, Finance, and Administration Teams to ensure a cohesive approach to the learner experience from application to completion.
Requirements
  • Proven experience of driving quality learning, including working to and achieving learner start and completion targets.
  • Excellent knowledge and experience of Apprenticeships and funding streams.
  • Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the New Standards.
  • Strong IT skills and ability to work with e-portfolios and a variety of software platforms.
  • Good understanding of Ofsted requirements.
  • Solid, occupational experience within an educational/training environment in either early years or teaching.
What We Offer
  • 28 days holiday and an extra day for each year you stay with us, up to a maximum of 33 days, plus bank holidays.
  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
  • From day 1, free life insurance covering up to x4 your salary.
  • We'll both add money into your pension pot after 3 months.
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars, and give as you earn.