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Front Desk Ambassador
2 months ago
We're looking for a charismatic and proactive Receptionist to join our team at Village Hotels. As the first point of contact for our guests, you'll be the face of our brand, ensuring every visitor receives a warm and welcoming experience.
About the RoleAs a Receptionist, you'll be the hub of our hotel's activity, providing exceptional customer service, resolving issues, and making recommendations to enhance our guests' stay. Your passion for delivering outstanding guest experiences will shine through in everything you do.
What We Offer- Complimentary full leisure club membership for you and a family member or friend
- Employee Discount on overnight stays at Village Hotels
- 50% discount on Food and Drink purchased on or off shift
- Exciting training platform with gamified learning
- Discounts and cashback offers on many High Street Brands
- A range of Well-being and Healthcare benefits
- Financial wellbeing support via Salary Finance
- Employee Assistance Programme
- Flexible working hours
- A fun, supportive, and inclusive work environment with loads of Development opportunities
- Regular team events with our BIG People days monthly
- Excellent Reward and Recognition Incentive schemes
- Monthly well-being programme for all employees to support your mental health
- Anniversary rewards for key milestones of service
- Holiday Purchase scheme
- Birthday day off
- Electric car salary sacrifice scheme
We need someone with a personality that shines, a great memory to add that personal touch for returning guests, a proactive problem-solving approach, and a passion for delivering exceptional guest experiences. If you're a strong communicator, a team player, and able to partner with other departments, we'd love to hear from you.
At Village Hotels, we're all about embracing personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. If you're looking for a role that's more than just a job, come and be part of something new and special – the Village Way.
