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Digital Marketing Strategist

2 months ago

Salford, Salford, United Kingdom Kingdom People Full time

About the Role:

We are a leading provider of tech-enabled services, committed to delivering exceptional customer experiences through innovative solutions. As part of our growth strategy, we are expanding our marketing team and introducing a new position for a Digital Marketing Manager. This is a unique opportunity to shape the future of our marketing efforts and contribute to our ongoing success.

Key Responsibilities:

  • Campaign Development: Develop and execute comprehensive marketing campaigns aimed at acquiring new leads and enhancing relationships with existing customers.
  • Customer Engagement: Create and implement engagement and retention programs that reduce customer churn and enhance brand loyalty through personalized communication strategies.
  • Cross-Functional Collaboration: Work closely with Customer Services and other internal teams to ensure a seamless customer experience.
  • Analytics and Reporting: Analyze customer data to segment and target specific cohorts, and define key performance indicators to measure campaign effectiveness.
  • Strategic Oversight: Present campaign progress and results to key stakeholders, making adjustments as needed to ensure success.

What We're Looking For:

  • Experience: Minimum of 3 years in campaign planning and execution, with a strong understanding of B2B marketing strategies.
  • Skills: Excellent data mining and analytical skills, alongside superior communication skills, both written and verbal.
  • Attributes: A collaborative team player with a problem-solving mindset and up-to-date knowledge of the latest marketing trends.
  • Industry Knowledge: Familiarity with the broadband or telecoms industry is a plus, but not essential.

Why Kingdom People?

  • Innovative Environment: Join a company that values creativity and innovation, offering a collaborative culture where your ideas can make a real impact.
  • Career Growth: Take on a pivotal role within our growing marketing team, with opportunities for professional development and career progression.
  • Make a Difference: Drive campaigns that directly influence customer satisfaction and retention, playing a key role in the company's success.