Senior Artist
2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Artist to join our team at Selfridges Oxford Street. As a Resident Senior Artist, you will be responsible for leading the counter team and delivering exceptional customer service.
Key Responsibilities
- Develop and implement event strategies to drive sales and customer engagement.
- Build and maintain relationships with stakeholders, including department store managers and external businesses.
- Represent the NARS brand and image, and ensure that all counter activities align with the brand's values and guidelines.
- Coach and develop the skills of the counter team, including artistry, product knowledge, and customer service.
- Lead team meetings and conduct workshops to improve service and productivity.
- Support the management team in identifying opportunities for service and artistry development.
- Attend advanced artistry training sessions and stay up-to-date with the latest trends and techniques.
- Conduct trade tests for potential new employees or promotions.
Requirements
- Proven experience in a similar role, with a strong track record of delivering exceptional customer service and driving sales.
- Excellent leadership and coaching skills, with the ability to develop and motivate a team.
- Strong commercial acumen and understanding of the beauty industry.
- Flexibility to work a variety of shifts, including weekends and evenings.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and advancement.
- A dynamic and supportive work environment.
- Access to innovative and artistry-led training.
- A generous discount on NARS products.
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