Sales Representative

1 month ago


Downpatrick, United Kingdom J&W McCall Supplies Full time
Job Title: Sales Consultant

At J&W McCall Supplies, we are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will play a key role in driving sales growth, building strong relationships with customers, and delivering exceptional customer service.

Key Responsibilities:
  • Ensure end-to-end sales for customers, both face-to-face and over the phone, while providing excellent customer service at all times.
  • Identify and assist customers with product selection, ensuring a commitment to high standards of customer service.
  • Deal with all retail purchases and inquiries related to our Tile and Bathroom products.
  • Follow up on general phone inquiries, support the branch in all aspects of customer service, and convert into successful sales.
  • Establish customer contact, arrange appointments and visits to the showroom, and proactively develop new sales opportunities.
  • Provide customers with a detailed and agreed specification and quotation based on their requirements.
  • Maintain and build relationships with customers.
  • Continually update your knowledge of products by participating in company and supplier training to achieve department sales targets.
  • General housekeeping of the department to ensure all products are adequately stocked in a clean and presentable manner.
  • Cash handling, operation of counter tills, and computer system.
  • Work within other departments as requested to meet customer demands.
  • Participate in company stock takes to ensure an accurate count of all stock.
  • Ensure compliance with all regulatory and legal requirements.
  • Perform any other tasks as required to ensure the efficient operation of the department as requested by the Branch Manager.
Requirements:
  • GCSE English and Maths Grade C or above.

We are looking for a talented and customer-focused individual who is passionate about delivering exceptional customer service and driving sales growth. If you have a strong work ethic, excellent communication skills, and a commitment to high standards, we would love to hear from you.



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