Retail Sales Adviser

5 months ago

Downpatrick, United Kingdom Vodafone Full time

Location: Downpatrick

**Salary**: £11.61 per hour basic salary plus bonus and Vodafone benefits
Hours: Part Time - 16 hours a week
12 Months Fixed Term Contract

**Who We Are**

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.

**What you’ll do**

We are seeking a motivated and sales-oriented Retail Adviser to join the team in our Vodafone Downpatrick store. In this role, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.

Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us
Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision.
Deliver exceptional service to Vodafone customers and take personal ownership for meeting their needs
To meet and exceed individual sales targets and ensure compliance against key metrics
Undertake regular learning and development and align with company and FCA requirements
Always adhere to company and regulatory policies and guideline
Partaking in Vodafone’s security vetting process whenever required

**Who you are**

We are looking for people who are level-headed, have a mature mind-set.
- Enthusiastic, energetic and driven.
- It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays,
- For the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.**What we offer**

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

**Together we can

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