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IT Support Specialist
2 months ago
We are seeking a skilled Support Engineer to join our team at Pulse IT Recruitment Ltd. As a Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our clients.
Key Responsibilities:- Provide first- and second-line support for IT issues, including desktop, laptop, and device support.
- Work closely with our outsourced MSP providers to ensure seamless support services.
- Collaborate with our team to resolve complex technical issues and implement effective solutions.
- Develop and maintain strong relationships with our clients to ensure their IT needs are met.
- Proven experience in IT support, with a focus on desktop, laptop, and device support.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
- Experience with database management, ETL, and data management tools is highly desirable.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Regular feedback and coaching to help you achieve your career goals.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Support Engineer looking for a new challenge, please submit your application.
