Business Account Executive

3 weeks ago


Basingstoke, United Kingdom Owen Daniels Consultancy Full time

Are you a skilled Client Relationship Manager? Have you previously worked in a service-oriented environment? If so, this opportunity could be ideal for you.

Our client, a leader in the laundry solutions industry, is seeking a dedicated Customer Service Executive to enhance their growing team.

The successful applicant will exhibit strong account management skills and exceptional customer service capabilities.

Position: Client Relationship Manager

Type: Permanent

Salary: Dependent on experience

Working Hours: Monday – Friday

Location: Basingstoke (covering designated areas)

Key Responsibilities:
  • Manage customer accounts within a designated trading area, ensuring adherence to customer commitments.
  • Engage with clients to guarantee satisfaction with all service aspects and work to expand the customer base.
  • Collaborate closely with Customer Service Administrators.
  • Utilize the CRM system effectively as needed.
  • Meet customer retention and sales targets.
Essential Experience/Skills/Qualifications:
  • Comprehension of both external and internal customers within the business.
  • Ability to employ a variety of interpersonal skills to foster customer engagement.
  • Strong communication skills during client interactions.
  • Thorough and current knowledge of available products and services.

If you believe you are well-suited for this role, we encourage you to consider this opportunity.


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