Business Account Executive
3 weeks ago
Are you a skilled Client Relationship Manager? Have you previously worked in a service-oriented environment? If so, this opportunity could be ideal for you.
Our client, a leader in the laundry solutions industry, is seeking a dedicated Customer Service Executive to enhance their growing team.
The successful applicant will exhibit strong account management skills and exceptional customer service capabilities.
Position: Client Relationship Manager
Type: Permanent
Salary: Dependent on experience
Working Hours: Monday – Friday
Location: Basingstoke (covering designated areas)
Key Responsibilities:- Manage customer accounts within a designated trading area, ensuring adherence to customer commitments.
- Engage with clients to guarantee satisfaction with all service aspects and work to expand the customer base.
- Collaborate closely with Customer Service Administrators.
- Utilize the CRM system effectively as needed.
- Meet customer retention and sales targets.
- Comprehension of both external and internal customers within the business.
- Ability to employ a variety of interpersonal skills to foster customer engagement.
- Strong communication skills during client interactions.
- Thorough and current knowledge of available products and services.
If you believe you are well-suited for this role, we encourage you to consider this opportunity.
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