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Marketing Operations Manager

2 months ago

Farringdon Devon, United Kingdom ImpactSOS Full time

Job Summary:

We are seeking a highly skilled Marketing Operations Manager to join our team at ImpactSOS. As a key member of our organization, you will be responsible for managing sales operations, providing customer service support, analyzing data, and optimizing communication strategies to drive sales growth.

Key Responsibilities:

  • Manage sales operations, including sales forecasting, pipeline management, and sales performance analysis
  • Provide exceptional customer service support, responding to customer inquiries and resolving issues in a timely and professional manner
  • Analyze data to identify trends and opportunities for growth, and develop strategies to optimize communication and sales efforts
  • Develop and maintain relationships with key stakeholders, including Senior Social Value Representatives, Local Authority Representatives, and Central Government
  • Assist in the development and implementation of sales strategies and tactics to drive business growth
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Stay up-to-date on industry trends and best practices, and apply this knowledge to improve sales and marketing efforts

Requirements:

  • Bachelor's degree in Marketing, Business, or related field
  • Proven experience in sales operations, customer service, and data analysis
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong analytical and problem-solving skills
  • Experience with sales and marketing software and tools

Preferred Qualifications:

  • Experience applying for local and national grants for events and/or technical applications
  • Good knowledge of social value events in the UK