Makeup Expert

3 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Boots Full time
About the Role

As a Beauty Consultant at Boots, you will be responsible for delivering exceptional customer service and promoting L'Oreal Paris makeup products. You will work in a fast-paced retail environment, interacting with customers, and providing expert advice on makeup and beauty products.

Key Responsibilities
  • Customer Engagement: Actively engage with customers on the shop floor, introducing them to L'Oreal Paris makeup products and providing personalized recommendations.
  • Commercial Planning: Use insights to develop a counter-specific plan to deliver the commercial plan, ensuring maximum sales and customer satisfaction.
  • Stock Management: Monitor and maintain stock levels to maximize on-shelf availability, ensuring that customers can find the products they need.
  • Brand Implementation: Use the brand strategy on counter to implement all launches and merchandising, following brand guidelines to maintain a consistent and high-quality customer experience.
  • Team Collaboration: Build strong relationships with the wider store team, working together to achieve sales targets and provide excellent customer service.
  • Product Knowledge: Stay up-to-date with the latest social trends, L'Oreal Paris makeup products, and tips and techniques for application, inspiring customers with your expertise.
  • Reporting: Accurately record and create reports, providing valuable insights to the management team.
Requirements
  • Beauty Passion: A genuine passion for beauty and makeup products, with a desire to share your knowledge with customers.
  • Retail Experience: Previous experience working in a retail or beauty environment, with a strong understanding of customer service principles.
Benefits
  • L'Oreal Paris Brand Training: Comprehensive training on L'Oreal Paris products and brand strategy.
  • Monthly Commission: Earn a monthly commission when retail targets are achieved.
  • Product Allocation: Receive regular product allocations to support sales and customer engagement.
  • Employee Discounts: Enjoy generous employee discounts on L'Oreal Paris products and other Boots services.
  • Flexible Benefits: Access to a range of flexible benefits, including holiday buying, discounted gym membership, and more.


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