Compliance Manager

2 days ago

Lincoln, Lincolnshire, United Kingdom Biffa Full time

About Biffa

Biffa is a leading waste management company in the UK, dedicated to providing innovative solutions for businesses and communities. Our mission is to make a positive impact on the environment by reducing waste and promoting sustainability.

Job Summary

We are seeking a highly skilled Compliance Manager to join our team. The successful candidate will be responsible for ensuring compliance with regulatory requirements, analyzing data, and implementing process improvements to optimize operational efficiency.

Key Responsibilities

  • Data Analysis and Reporting
    • Track and report on Key Performance Indicators (KPIs) established with councils and internal targets.
    • Establish and maintain a self-monitoring mechanism to ensure compliance and optimize operational schedules.
  • Compliance and Improvement
    • Identify and communicate instances of non-compliance to business managers and implement improvement plans.
    • Collaborate with management, operational teams, and internal stakeholders to implement best practices and optimize processes.
  • Reporting and Communication
    • Deliver comprehensive reports, including in-depth evaluations of potential trial initiatives, to fulfill council specifications.
    • Analyze and present data for inclusion in council reports and participate in client-facing meetings as needed.
  • Continuous Improvement
    • Propose and oversee continuous improvement endeavors with councils and business managers.
    • Support adherence to performance standards and assist business managers in devising strategies for efficiency and sustainability enhancements.
  • Administrative Support
    • Assist in internal staff training initiatives and contribute to consultative meetings and performance appraisals.
    • Aid the administrative team in overseeing staff records, including holiday entitlements, sick leave, and training documentation.

Requirements

To be successful in this role, you will need:

  • Demonstrated success in meeting clearly defined service delivery KPIs.
  • Proven track record of implementing and sustaining continuous improvement initiatives within operational and service environments.
  • Proficiency in producing and analyzing reports using the Microsoft Office Suite, particularly Excel, with expertise in utilizing Pivot tables and formulas.
  • Comprehensive understanding of the demands of working within time-sensitive service environments.
  • Effective influencing and persuasion skills to drive initiatives forward.
  • Strong interpersonal skills coupled with assertiveness in communication.
  • Exceptional time management abilities, adept at working under tight deadlines.
  • Organizational prowess with a knack for simplifying complex issues.
  • Analytical mindset with the capability to measure, monitor, and take corrective action based on data.
  • Effective communicator across all levels, proficient in both verbal and written communication.

What We Offer

We offer a competitive salary, ongoing career development, training, and coaching. Our benefits package includes a generous pension scheme, medical and dental scheme, retail and leisure discounts, holiday and travel discounts, and a bike to work scheme.

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