Compliance and Quality Assurance Specialist

2 weeks ago

North East, United Kingdom Sterling Recruitment Services Full time

Our client, a leading electronics manufacturing business, is seeking an experienced and proactive Quality and Compliance Manager to join their team. This is a fantastic opportunity for a skilled professional to make a real impact in a dynamic and growing company.

Main Responsibilities:

  1. Develop and maintain high-quality documentation, including device specifications and reliability reports.
  2. Conduct thorough reviews of sub-contractor failure analysis and prepare comprehensive failure analysis reports.
  3. Provide expert recommendations for alternative devices to customers and distributors for new design and replacement.
  4. Offer technical support and guidance to customers and distributors on product-related enquiries.
  5. Handle customer and distributor quality complaints in a professional and timely manner.
  6. Collaborate with the manufacturing facility to address customer technical enquiries and quality complaints.
  7. Deliver technical information and training to customers and distributors to ensure they have the necessary knowledge to use our products effectively.
  8. Regulatory Compliance:
    1. Respond to customer enquiries on environmental and compliance-related matters, including:
  • RoHS
  • REACh
  • POPs
  • TSCA_PBT
  • California Prop65
  • Conflict Minerals (CMRT_EMRT)
  • US-PFAS
  • EU-PFAS
  • Precious metals
  • REE
  • China RoHS
  • GDPR
  • Iron Steel Russia Sanctions
  • Long-term EU Declarations
Coordinate with subcontractors to ensure compliance with regulatory requirements.Manage Compliance Certificates, including:
  • VDE Certifications
  • UL Recognised product
  • CE
Oversee Compliance Data Sheets, including:
  • Coordinate between subcontractors and internal technicians.
  • Update data sheets as required.
Support the company's Environmental, Social, and Governance (ESG) initiatives.General Support:
  1. Provide distributors with product information and updates.
  2. Assist with website updates, including adding or removing distributors, updating data sheets, and adding new products.
  3. Support the introduction of new products and services.

This role offers a hybrid working option with flexible working hours, allowing for a great work-life balance.

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