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IT Support Specialist

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Airswift Full time

Location: Remote

Job Type: Full-Time PAYE

Company: Airswift

A valid Driving Licence and access to a vehicle are essential.

Airswift is looking for a proficient IT Support Specialist to enhance our innovative team. The successful candidate will serve as the primary contact for technical support, adeptly diagnosing and addressing hardware, software, and network challenges. Key duties encompass managing support inquiries, setting up and maintaining systems, creating user accounts, and delivering training on IT best practices.

Key Responsibilities:

  • Address and resolve IT support inquiries.
  • Diagnose hardware, software, and network problems.
  • Install and configure computer systems and applications.
  • Oversee user accounts and access rights.
  • Maintain documentation of issues and resolutions.

Qualifications:

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related discipline.
  • Proven experience in an IT support capacity.
  • Familiarity with various operating systems (Windows, macOS, Linux).
  • Excellent problem-solving abilities and communication skills.

Certifications such as CompTIA A+ or Network+ are advantageous. We encourage you to submit your CV for consideration.