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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for a Customer Service Representative to join our team in Hemel Hempstead. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers in Hemel Hempstead, UK. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries via phone,...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our Customer Service/Order Management team as a Customer Service Agent. This is a fantastic opportunity to work for a well-established international company that specializes in various sectors, providing top-of-the-range products globally.
Key Responsibilities- Act as the single point-of-contact for customers, handling customer interaction-related activities.
- Collaborate closely with sales teams to keep them informed about activities, agreements, actions, lead times, complaints, account/price changes, and more.
- Manage and build customer relationships with other internal functions to drive customer satisfaction.
- Support and advise customers on inquiries, working with internal teams to resolve customer issues and minimize disruption.
- Identify customer opportunities using customer feedback and insights, sharing them with relevant functions and ensuring follow-up.
- Previous experience in customer service or administrative roles is ideal.
- A customer-focused attitude with excellent communication skills.
- Excellent problem-solving skills, with the ability to think solution-oriented and influence others.
- Proficiency in SAP and MS Office (Excel, PowerPoint, Word) is a plus, but not essential.
- Proactive, target-driven, self-motivated, and able to work independently.
- Precise and accurate administration skills.
- Ability to work under pressure and meet deadlines.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, serving the Herts, Beds, and Bucks area. We specialize in permanent, temporary, and contract recruitment, with expertise in administration, customer service, PA/secretarial, human resources, accountancy, finance, sales admin, marketing, and IT Helpdesk/IT support.
