Campus Living Manager

3 weeks ago


Saint Andrews, Fife, United Kingdom University of St Andrews Full time

The University of St Andrews is seeking a dedicated Residential Services Manager to enhance its Residential and Business Services unit. This esteemed institution is renowned for its academic excellence and vibrant student life.

The Residential and Business Services team oversees approximately 4,300 catered and self-catered student accommodations across 13 locations. As the largest operational division within the University, it employs around 400 personnel across various roles. Beyond managing student housing, the team operates several cafes and bistros, provides catering for conferences and events, and offers accommodation for groups during the summer months.

The Residential Services Manager will report directly to the Deputy Director of Residential and Business Services, ensuring the delivery of exceptional service and effective management of accommodation facilities. This role encompasses both semester and vacation operations, focusing on financial and operational efficiency. The manager will oversee annual budgets ranging from £300,000 to £2 million.

Key Responsibilities:

  • Delivering outstanding customer service and service management.
  • Leading and managing staff effectively.
  • Ensuring compliance with health and safety regulations.
  • Maintaining quality assurance across services.
  • Problem-solving and financial oversight.
  • Managing property maintenance and project initiatives.

Required Experience:

  • Proven operational experience in managing a large, multifunctional facility, preferably within a university or similar environment.
  • Strong background in staff management and teamwork.
  • Experience in budget and financial management.
  • Comprehensive knowledge of workplace health and safety standards.
  • A minimum of five years of general administrative experience.

This position will typically follow a Monday to Friday schedule during term time, with a flexible approach during the summer months.

The role offers a competitive salary range of £37,099 to £44,263, along with generous benefits including 39 days of holiday and a substantial university pension.

The University of St Andrews is committed to fostering a diverse and inclusive environment and encourages applications from all qualified candidates.



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