Ward Administrative Assistant
3 weeks ago
Position Overview
We are pleased to announce an opportunity for a Ward Administrative Assistant to join our dedicated team. The successful candidate will be responsible for performing essential clerical tasks that contribute to the smooth operation of the ward. This role requires a proactive approach and the ability to work independently while addressing various inquiries that may arise.
Key Responsibilities
The Ward Administrative Assistant will play a vital role in ensuring the ward functions efficiently on a daily basis. Responsibilities include:
- Maintaining accurate records of patient admissions and discharges, including Hospital Numbers and follow-up appointments.
- Updating electronic systems with patient information, ensuring accuracy in details such as addresses, GP contacts, and next of kin.
- Preparing necessary documentation for new patient admissions and ensuring all materials are organized for ward rounds.
- Coordinating follow-up appointments for discharged patients and managing discharge documentation.
- Monitoring IT systems throughout the day for any updates regarding patient status.
- Assisting ward staff with telephone inquiries and managing incoming and outgoing mail.
- Ordering non-stock supplies and maintaining minimal inventory levels.
- Supporting the training of new staff members.
Qualifications
Essential:
- Strong foundational education.
Desirable:
- GCSEs or equivalent qualifications.
Communication Skills
Essential:
- Ability to communicate effectively with a diverse range of individuals, including medical professionals, patients, and their families.
Desirable:
- Proficient telephone communication skills.
Experience
Essential:
- Demonstrated ability to work independently in a fast-paced environment.
Desirable:
- Previous experience in a similar role.
We are committed to fostering a supportive and high-performing environment that prioritizes the health and wellbeing of our staff. Join us in delivering exceptional patient care through the use of advanced clinical knowledge and technology.
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