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Sales Support Specialist

2 months ago


Wolverhampton, Wolverhampton, United Kingdom Brammer Buck & Hickman Full time

Are you ready to drive impactful change and advance your career?

As an Internal Sales Coordinator, you will play a crucial role within the Brammer Buck & Hickman Customer Hub team, contributing to its overall success. Reporting directly to the Sales Office Manager, you will be an integral part of our dynamic environment.

This position has been created in response to a new contract within the Food & Drink sector, leading to the establishment of a dedicated team. The client is a well-known brand, providing you with a platform to enhance your visibility and career growth.

About Us

We began with a vision to transform the conventional model of industrial distribution in Europe, driven by a commitment to innovation for our colleagues and clients.

Today, we proudly stand as the market leader, operating in 22 countries with annual sales of €3 billion.

Our clientele includes major manufacturing names, small and medium enterprises that are the backbone of the industry, and everything in between.

We are more than just a logistics provider; we leverage our specialized knowledge and technical expertise to deliver products and services that keep production processes efficient.

The Role

In this position, you will primarily engage with Insite Managers, ensuring that all sites are treated with equal importance. The Insite Managers oversee all onsite operations, including non-stock purchasing, while the Hub guarantees that stock order processing is both efficient and maximized to support these activities.

As an Internal Sales Coordinator, you will be a vital part of the Hub team, ready to meet the demands of the role. Reporting to the Sales Office Manager, you will effectively build and nurture relationships with Insite Managers to enhance sales opportunities and drive revenue growth.

What We Are Looking For:

  • Team Player: Strong collaboration skills and the ability to engage effectively with customers and colleagues.
  • Excellent Communication: Proven ability to communicate clearly, both verbally and in writing, with a diverse range of customers and team members.
  • Customer Service Expertise: Demonstrated experience in providing exceptional customer service.
  • Sales Order Processing Skills: Capable of efficiently managing daily order and inquiry intake.
  • Responsive Communication: Proficient in handling phone inquiries and email requests.
  • Order Management: Ability to track back orders effectively.
  • Correspondence Management: Skilled in drafting and sending customer communications.
  • Operational Support: Experience in supporting operational teams.


What We Offer:

We have cultivated an environment founded on trust, openness, and kindness, where diverse perspectives are valued. We appreciate your initiative and, in return, offer autonomy, flexibility, and opportunities to shape your career.

Additionally, we provide:

  • A competitive base salary
  • Pension Scheme


We will support you with:

  • Flexible working arrangements
  • Comprehensive training through the Brammer Buck & Hickman Academy
  • Leadership development opportunities
  • Mentorship programs


Join Us in Making a Difference

Diversity is a core value at Brammer Buck & Hickman. We celebrate our differences and encourage individuals from all backgrounds to apply.

We are dedicated to providing an inclusive recruitment process. Please reach out to our HR team if you require any adjustments, and we will work with you to accommodate your needs.