Night Guest Services Representative

2 weeks ago


Abingdon, Oxfordshire, United Kingdom Warner Hotels Full time
Join Our Team as a Night Guest Services Team Member

We are seeking a dedicated and enthusiastic individual to join our Night Guest Services team at Heythrop Park Hotel in Oxfordshire.

Key Responsibilities:

  • Assist the Night Manager in ensuring the smooth operation of the hotel during the night shift.
  • Operate the reception desk, handling guest queries and providing excellent customer service.
  • Contribute to maintaining the cleanliness and tidiness of the hotel, including cleaning and decorating the venues.
  • Support the site's safety and security, ensuring that all necessary procedures are followed.
  • Participate in handovers with the Reception and Housekeeping teams as required.

What We're Looking For:

  • A people person who prioritizes the guest experience and strives to deliver exceptional service.
  • A team player who is willing to support their colleagues and contribute to a positive working environment.

What You'll Need:

  • No prior experience is necessary, but a willingness to learn and grow with the company is essential.

About Warner Hotels:

We are committed to creating a diverse, inclusive, and equitable workplace where every team member feels valued and supported. We welcome applications from all backgrounds and encourage under-represented groups to apply.

At Warner Hotels, we believe in nurturing talent and providing opportunities for career development. If you're looking for a new challenge and are passionate about delivering exceptional guest experiences, we'd love to hear from you.



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