Customer Care Specialist: Financial Solutions

3 weeks ago


Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full time

About BUUK Infrastructure

At BUUK Infrastructure, we strive to be the premier utility partner dedicated to propelling the UK towards net zero for all our clients. With over three decades of experience, our group of companies has been at the forefront of transformation and innovation.

We foster a nurturing environment that empowers our employees to excel, ensuring they take pride in being themselves and part of BUUK Infrastructure.

Position Overview

We are seeking Customer Service Advisors who are eager to contribute to our mission of earning customer loyalty and fostering business growth through consistently outstanding service.

Our contemporary contact centre is designed to provide a collaborative workspace, equipped with convenient access to transport links and local amenities. We operate on a flexible rota to accommodate our contact centre's hours of operation.

Candidate Requirements

Availability for a comprehensive training program is essential.

In this role, you will engage with customers via phone, email, and written correspondence, aiming to resolve inquiries on the first point of contact.

While prior experience in a contact centre is not mandatory, we are looking for individuals who are passionate about delivering exceptional customer service and prioritize customer needs in every interaction.

We recognize that diverse working styles contribute to outstanding customer service. To thrive in this role, you must be open to acquiring new skills and demonstrate a willingness to provide exceptional service. A strong team player mentality, along with the ability to work independently, is crucial.

What We Offer

  • Competitive starting salary with potential for growth
  • Annual cost of living salary adjustments
  • Generous pension contributions
  • Comprehensive holiday package with additional purchase options
  • Referral bonuses for introducing new talent
  • Hybrid working arrangements for eligible positions
  • Opportunities for professional development
  • Engaging social events throughout the year

BUUK is proud of its award-winning culture, emphasizing employee wellbeing and safety. We are committed to being an equal opportunity employer, advocating for equity, diversity, and inclusion in all aspects of our operations.



  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    Welsh Speaking Customer Care SpecialistJob Overview:We are looking for a passionate and committed Welsh Speaking Customer Care Specialist to join our Customer Management Team at Pertemps Managed Solutions. Your role will be pivotal in ensuring that our clients receive outstanding service and have a positive experience when interacting with our...


  • Cardiff, Cardiff, United Kingdom Quilter Financial Advisers Full time

    About Quilter Financial AdvisersWe are a leading advisory business dedicated to providing expert financial planning services to individuals. Our team of experienced professionals is committed to delivering exceptional service and helping our clients achieve their financial goals.The RoleWe are seeking a skilled Financial Planning Specialist to join our team....


  • Cardiff, Cardiff, United Kingdom Quilter Financial Advisers Full time

    About Quilter Financial AdvisersWe are a leading advisory business dedicated to providing expert financial planning services to individuals across the UK. Our team of experienced professionals is committed to delivering exceptional service and helping our clients achieve their financial goals.The RoleWe are seeking a skilled Financial Planning Specialist to...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    Welsh Speaking Customer Support SpecialistJob Overview:We are looking for a passionate and committed Welsh Speaking Customer Support Specialist to join our Customer Management Team at Pertemps Managed Solutions. Your role will be pivotal in ensuring that our customers receive outstanding service and have a positive experience when interacting with our...


  • Cardiff, Cardiff, United Kingdom Quilter Financial Advisers Full time

    About Quilter Financial AdvisersWe are a leading advisory business dedicated to providing expert financial planning services to individuals. Our team of experienced professionals is committed to delivering exceptional service and helping our clients achieve their financial goals.The RoleWe are seeking a skilled Financial Planning Specialist to join our team....


  • Cardiff, Cardiff, United Kingdom Service Care Solutions Full time £14

    Position Overview Service Care Solutions is seeking a dedicated Administrative Support Specialist to join our team. This role is integral to the operations within the children's services sector. Key Responsibilities Provide a professional reception service for the team. Assist in the monitoring of financial budgets and the processing of invoices. ...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    About the RoleWe are seeking a dedicated and experienced Freedom of Information Officer to join our clients dynamic Customer Management Team at Pertemps Managed Solutions.Key ResponsibilitiesRespond to Complex Enquiries: Handle customer enquiries through various channels, ensuring compliance with relevant legislation, including the Re-use of Public Sector...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    About the RoleWe are seeking a dedicated and experienced Freedom of Information Officer to join our clients dynamic Customer Management Team at Pertemps Managed Solutions.Key ResponsibilitiesRespond to Complex Enquiries: Handle customer enquiries through various channels, ensuring compliance with relevant legislation, including the Re-use of Public Sector...

  • Marketing Specialist

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Identify Solutions Full time

    Marketing Specialist Location: Hybrid role with flexibility for remote work Salary: Competitive package with performance-related bonuses Join an innovative financial technology company that prioritizes building strong relationships with clients and partners. Their objective is to excel in the market by providing outstanding service and support. They...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    About the Role:We are seeking a dedicated and experienced Freedom of Information Officer to join our clients dynamic Customer Management Team at Pertemps Managed Solutions.In this role, you will:Respond to Complex Enquiries: Handle customer enquiries through various channels, ensuring compliance with relevant legislation, including the Re-use of Public...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    About the Role:We are seeking a dedicated and experienced Freedom of Information Officer to join our clients dynamic Customer Management Team at Pertemps Managed Solutions.In this role, you will:Respond to Complex Enquiries: Handle customer enquiries through various channels, ensuring compliance with relevant legislation, including the Re-use of Public...


  • Cardiff, Cardiff, United Kingdom Service Care Solutions Full time £15

    Position Overview:Service Care Solutions is currently looking for a dedicated Child Welfare Support Specialist to become a vital part of our team.Role Details:This position offers a hybrid working model, combining remote work, community visits with clients, and office-based responsibilities.Key Responsibilities:- Conduct supervised interaction sessions with...


  • Cardiff, Cardiff, United Kingdom Quilter Financial Advisers Full time

    About the RoleAs a Financial Advisor with Quilter Financial Advisers, you will play a crucial role in helping individuals achieve their financial goals. Our team is dedicated to providing exceptional service and expertise to our clients, and we are seeking a talented professional to join our ranks.Key ResponsibilitiesDevelop and implement comprehensive...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    Client Support Specialist Overview: Pertemps Managed Solutions is in search of a committed and passionate Client Support Specialist who possesses fluency in Welsh. As a vital member of our Customer Management Team, you will be responsible for delivering exceptional client support and ensuring a positive experience for all our customers. Key...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    Welcome to Starling Bank, where we are redefining banking through innovative technology that empowers individuals to manage their finances effectively. As a fully licensed UK bank, we embody the dynamic culture of a tech company, aiming to simplify financial management for everyone.Our Hiring Process:We believe that interviews should be a mutual exploration....


  • Cardiff, Cardiff, United Kingdom Care Ethics Ltd Full time

    About Care Ethics LtdCare Ethics Ltd is a specialist healthcare agency dedicated to providing high-quality care services to individuals in need.Job DescriptionWe are seeking kind, dedicated, and compassionate individuals to join our team as Domiciliary Care Specialists. As a Domiciliary Care Specialist, you will be responsible for providing personalized care...


  • Cardiff, Cardiff, United Kingdom Care Ethics Ltd Full time

    About Care Ethics LtdCare Ethics Ltd is a specialist healthcare agency dedicated to providing high-quality care services to individuals in need.Job DescriptionWe are seeking kind, dedicated, and compassionate individuals to join our team as Domiciliary Care Specialists. As a Domiciliary Care Specialist, you will be responsible for providing personalized care...


  • Cardiff, Cardiff, United Kingdom Hallmark Care Homes Full time

    Become a Vital Part of Our CommunityAt Hallmark Care Homes, we pride ourselves on being a premier provider of residential care across the UK, committed to nurturing relationships and maintaining strong family values. With a network of 20 care facilities nationwide, we provide innovative environments and a dedicated care team to ensure an exceptional...


  • Cardiff, Cardiff, United Kingdom Care Cymru Full time

    Position OverviewWe are excited to announce an opportunity for a full-time **Client Care Specialist** to become a vital part of our dedicated team at Care Cymru. In exchange for your expertise, we provide **competitive compensation**, a **company uniform**, **paid DBS checks**, **flexible working hours**, comprehensive **training**, and continuous...


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    Public Information Specialist Pertemps Managed Solutions is seeking a dedicated and experienced Public Information Specialist to join our dynamic Customer Management Team. In this role, you will: Respond to Complex Enquiries: Handle customer enquiries through various channels, ensuring compliance with relevant legislation, including the Re-use of Public...