Automotive Service Manager
3 weeks ago
We are seeking a skilled Service Advisor to oversee the day-to-day operations of our service department. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
As a Service Advisor, you will be responsible for managing a team of automotive service professionals, ensuring a high level of employee morale and customer satisfaction while maintaining profitability. You will also be responsible for overseeing service advisors, addressing customer inquiries, and managing required documentation.
Key Responsibilities:
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
- Ensure repairs and maintenance tasks are completed in a timely manner.
- Mentor employees on best practices for improving sales and customer service techniques.
- Oversee day-to-day operations of the service department.
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.
Requirements:
- High school diploma or GED required; bachelor's degree preferred.
- Valid state-issued driver's license and clean driving record are required.
- Successful completion of a pre-employment drug and background screening.
- At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred.
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.
Why Meineke?
- Meineke values personal and professional growth.
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
- Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
- With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
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