Automotive Service Manager

4 days ago

Enfield Town, Greater London, United Kingdom Meineke Car Care Centers, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Service Manager to lead our service department at Meineke Car Care Centers, Inc. The ideal candidate will possess excellent leadership and communication skills, as well as a strong background in automotive service operations.

The successful candidate will be responsible for overseeing the day-to-day operations of the service department, ensuring that all tasks are completed in a timely and efficient manner. This includes managing a team of automotive service professionals, addressing customer inquiries, and maintaining accurate documentation.

Key Responsibilities
  1. Leadership and Team Management
  • Manage a team of automotive service professionals to ensure high employee morale and customer satisfaction while maintaining profitability.
Service Operations
  • Ensure repairs and maintenance tasks are completed in a timely manner.
Mentorship and Training
  • Mentor employees on best practices for improving sales and customer service techniques.
Department Oversight
  • Oversee day-to-day operations of the service department.
Paperwork and Record-Keeping
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.
Requirements
  1. Education and Certifications
  • High school diploma or GED required; bachelor's degree preferred.
Experience and Skills
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred.
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.
Personal Qualities
  • Valid state-issued driver's license and clean driving record are required.
  • Successful completion of a pre-employment drug and background screening.
About Meineke
  1. Company Culture
  • Meineke values personal and professional growth.
Training and Development
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Team Environment
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
Community Involvement
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

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