Claims Specialist

2 weeks ago


Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a skilled and dedicated Claims Handler to join our team at Admiral Insurance Plc. As a Claims Handler, you will play a vital role in supporting our customers during times of need, providing a first-class service and making a real difference in their lives.

Key Responsibilities
  • Communicate effectively with customers via telephone, email, or webchat to resolve their claims in a timely and professional manner.
  • Manage a portfolio of claims, involving customers, third parties, and suppliers to ensure a seamless and efficient process.
  • Collaborate with colleagues, departments, suppliers, and third parties to complete investigations and resolve claims.
  • Provide a high level of customer satisfaction by displaying empathy and compassion when dealing with customers.
  • Contribute to a positive and dynamic work environment by sharing knowledge, ideas, and best practices with colleagues.
What We Offer

As a Claims Handler at Admiral Insurance Plc, you can expect a competitive salary, opportunities for career growth and development, and a comprehensive benefits package. You will also have the chance to work in a fast-paced and dynamic environment with a team of experienced professionals who are passionate about delivering exceptional customer service.

Why Choose Admiral Insurance Plc?

We are a multi-award-winning business that values our employees and provides a supportive and inclusive work environment. Our company culture is built on four key areas: communication, equality, reward, and fun. We believe that 'People who like what they do, do it better' and strive to create a workplace that is engaging, challenging, and rewarding for all our employees.


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