Claims Resolution Specialist

4 weeks ago


Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

Be Part of a Dynamic Claims Team

At Admiral Insurance Plc, we're looking for a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you'll be responsible for managing a portfolio of claims, communicating with customers, and collaborating with colleagues to provide a first-class service.

Key Responsibilities:

  • Communicate with customers via telephone, email, or webchat to resolve their claims efficiently.
  • Manage a portfolio of claims, involving customers, third parties, and suppliers.
  • Collaborate with colleagues, departments, suppliers, and third parties to complete investigations.
  • Provide a first-class service, displaying compassion and empathy when customers need us most.
  • Make a difference, whether through customer interactions or making the workplace an even better place to be.

Why Work with Us?

As the largest department within Admiral, Claims can offer you a wide range of exciting opportunities, not just as a job, but as a career. Whether your aspirations lie in management or you're eyeing roles in Tech or Analytics, the Claims department serves as an excellent pathway to launch your career. Our in-house careers office is dedicated to supporting you in taking the next step in your professional journey.

Flexibility and work-life balance are important to us, hence why your time will be divided between home and the office. Admiral has an honest, open culture that's focused on four key areas: communication, equality, reward, and fun. We believe that 'People who like what they do, do it better'; culture is at the foundation of working for Admiral. You can expect an environment that rewards hard work and determination, all done whilst embracing a culture that puts you first.



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