Mental Health Support Worker

1 month ago

Shrewsbury, Shropshire, United Kingdom Trident Group Full time

About the Role

We are currently looking to recruit a Specialist Mental Health Support Worker based at our supported living rehabilitation service in Shropshire. The role will be based in Shrewsbury to provide rehabilitation-focused support to individuals with complex and enduring mental health needs, working as part of a 24-hour service.

Key Responsibilities

  • Deliver and promote a high standard of support for each individual in the home to include demonstrating and advising on good practice.
  • Promote individual customers' independence and choice.
  • Prompt individual customers with all aspects of personal hygiene and appearance as required by the individual.
  • Advising and assisting in developing a range of social, leisure, work, education or other meaningful activities as appropriate with customers.
  • Support customers in preparing and cooking meals, including menu planning and budgeting.
  • Support customers to take an active role within the community.
  • To support customers in preparations to move on from services, liaising with care coordinators, social workers and other care providers.
  • Establish and maintain links with other healthcare professionals and agencies.
  • Undertake the key-working role as designated by your line manager, this includes regular key-work sessions, positive outcomes, reviewing support plans and preparing and participating in review meetings alongside the customer.
  • Undertake initial and on-going assessments in consultation with the customer, manager and involved agencies.
  • Promote and uphold the Trident Reach policy on Equality and Diversity.
  • Staff must maintain the confidentiality of all customers and any staff information they become aware of.
  • Adhere to the Trident Reach Policies & Procedures and Code of Conduct.

Staff can expect regular supervisions from their line manager; they should be available and prepared with their agenda in advance of the meeting.

About You

We are looking for a highly motivated individual who would like to join our team in order to deliver good quality service to vulnerable adults.

  • Able to work flexibly within a 24hr Rota system, which will include evenings, weekend working and sleep in shifts.
  • Experience of working with customers with complex mental health needs including - self-harm, personality disorder and schizophrenia.
  • Self-motivated and able to work on own initiative.
  • Experience of partnership-working.
  • Deliver customer-focused support in line with customer hours and service rotas.
  • Ability to create and maintain personalised support plans.
  • Assess risks, write assessments and draw up risk management plans.
  • To regularly hold key worker meetings to review and update customer outcomes.
  • Ability to use Microsoft IT programmes.
  • NVQ Level 2 in Health and Social Care.
  • Experience in supported housing settings.

As a Disability Confident Committed Employer, we have committed to:

  • Ensure our recruitment process is inclusive and accessible.
  • Communicating and promoting vacancies.
  • Offering an interview to disabled people.
  • Anticipating and providing reasonable adjustments as required.
  • Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
  • At least one activity that will make a difference for disabled people.

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