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Head of IT
2 months ago
We are a leading provider of mechanical, electrical, and low-carbon engineering services, dedicated to bringing buildings to life in ways that are better for the world. Our team of passionate and experienced engineers is committed to delivering innovative solutions that meet the needs of our clients, while also being positive for the environment and delivering on net-zero carbon.
We relish working collaboratively with our clients to solve their biggest problems, spanning a wide range of sectors, including healthcare, education, residential, commercial, industrial, pharmaceutical, zero carbon, and public sector. Through the application of research-led design, innovation, and sustainable methodologies, we create tailored solutions that meet the needs of our clients.
Key Responsibilities- Accountability and responsibility of the IT Team, which includes an IT Manager and 2 IT Support staff.
- Produce and manage the IT budget, reviewing spend and opportunity to reduce costs.
- Monitor licence allocations & renewals.
- Develop and maintain key internal relationships.
- Work with the leadership team to develop and execute the overall IT strategy.
- Maintain and develop key external relationships with service providers and vendors.
- Manage, monitor and record all IT contracts.
- Tender procurement of IT equipment, contracts & software.
- Develop and implement IT strategies, i.e. introduction of AI.
- Develop policies and procedures that support the IT operation.
- Providing training / coaching to the wider IT team.
- Provide IT training to wider business as and when required.
- Streamline the IT offering, to ensure cohesion across all offices.
- Liaise with the business to understand IT requirements.
- Monitor the helpdesk operation, ensure prompt resolution of helpdesk tickets.
- Join the disaster recovery team and be the IT lead.
- Produce and collate IT reports when necessary.
- Ensure accreditation is maintained.
- Overall management of cyber security, ensuring sufficient protection is in place.
- Research, develop and project manage new software/hardware for business needs.
- Bring new ideas / improvements to fruition.
- A Degree in an IT related qualification or equivalent.
- Preferably Microsoft 365 certified.
- Minimum of 5 years' experience of managing and implementing an IT function within a business.
- Strong technology experience, a solid understanding of support IT services within a business at a capacity for 200+ employees.
- Good understanding of GDPR and data protection.
- Strong market knowledge and evidence of utilising that knowledge to make changes with an IT function.
- Skills to influence and drive effective change in a fast past environment.
- Confidence to work with ambiguity, prioritise effectively, assess and manage risk and make decisions.
- Excellent growth and career opportunities.
- A forward thinking, agile approach to working.
- Competitive pay and enhanced sickness/maternity/paternity pay schemes.
- Generous annual leave entitlement with the opportunity to buy and sell leave.
- Interesting and technically challenging projects.
- Recruitment referral bonus scheme.
- Cycle to work scheme.
- Electrical vehicle scheme.
- Eye care vouchers.
- Employee Assistance Program (EAP).
- Full allowance for team building activities.
We recognise our industry is underrepresented in terms of diversity and we are working hard to change this at CPW. We are committed to creating a truly inclusive environment, building on diversity where all staff can flourish, have a sense of belonging and able to reach their full potential.
We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application. We would welcome a conversation to discuss a flexible working environment to suit your personal circumstances.
