Registered Domiciliary Care Manager

1 week ago


Leyburn, United Kingdom Premiere Care (NE) Ltd Full time
About the Role

We are seeking a dedicated and experienced Manager to join our team and oversee the operations of our domiciliary care services in rural North Yorkshire and beyond.

Key Responsibilities
  • Manage and lead a team of care co-ordinators and care staff to deliver exceptional care services
  • Ensure all staff receive appropriate supervisions, training and 121 support
  • Lead on carer recruitment and selection, ensuring carer numbers are sufficient to meet client demand
  • Listen to our staff and clients and develop new initiatives in response
  • Ensure all client and carer documentation is complete in line with CQC expectations
  • Oversee the training and development of all staff and self-employed carers
  • Implement and monitor care plans for clients, ensuring individual needs are met
  • Oversee medication administration and compliance with healthcare regulations
  • Coordinate with healthcare professionals to provide specialised care, particularly in dementia care
  • Oversee the end of month billing cycle for self funding clients and carers
  • Liaise with the Finance Office to ensure invoices are correct and carers are paid in a timely manner
  • Monitor and evaluate the quality of care provided, making improvements where necessary
  • Working with the Managing Director, respond to all CQC and North Yorkshire Council enquiries
Requirements
  • 5 years experience operating in domiciliary care service
  • Registered Manager experience (desirable)
  • Degree qualification (desired)
  • Proven experience in managing staff (essential)
  • In-depth knowledge of home care practices and regulations
  • Strong understanding of dementia care and best practices in senior care
  • Excellent communication and interpersonal skills to liaise with clients, families, and healthcare professionals
  • Ability to develop and implement effective care plans tailored to individual needs
  • IT skills and the ability to show staff how to use applications
  • Able to navigate spreadsheets and analyse data
  • A sense of humour and the passion to make a difference in the lives of our clients and carers
  • Must hold a full driving licence and have access to a car for work

We are a care company with a difference, we believe that delivering excellence in care for our clients starts with valuing and supporting our staff. Their voice matters and we prioritise their wellbeing.

We specialise in offering high quality bespoke privately funded live in and hourly care packages across Yorkshire and beyond. We also provide funded care services to North Yorkshire Council (NYC) and to the NHS.

Due to two years of significant growth, we are thrilled to announce the creation of a new post for a Registered Manager to oversee daily operations from our Leyburn office.

This role might suit someone looking to develop themselves in to a RM role for the first time. You will lead a Senior Care Coordinator and a team of Care Coordinators, ensuring exceptional care delivery to approximately 80 clients through a combination of employed hourly carers and self-employed carers.

We are dedicated to helping our clients live fulfilling lives. We seek a leader with strong management skills and experience in delivering excellent customer service, who can work to a high level of professionalism and take pride in all aspects of the role.

Previous management experience in the care sector and a solid understanding of the Care Quality Commission (CQC) regulations are essential, previous experience in a Registered Manager role though desirable isn't essential as training is available.

If you're passionate about making a difference in the care sector and want to be part of a caring and dynamic team, we would love to hear from you.



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