Domiciliary Care Services Manager

6 days ago


Leyburn, North Yorkshire, United Kingdom Premiere Care (NE) Ltd Full time
About the Role

We are seeking a highly experienced and skilled Care Manager to join our team at Premiere Care (NE) Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our domiciliary care services in rural North Yorkshire and beyond.

Key Responsibilities
  • Manage and lead a team of care coordinators and care staff to deliver exceptional care services
  • Ensure all staff receive appropriate supervision, training, and 121 support
  • Lead on carer recruitment and selection, ensuring carer numbers are sufficient to meet client demand
  • Listen to our staff and clients and develop new initiatives in response
  • Ensure all client and carer documentation is complete in line with CQC expectations
  • Oversee the training and development of all staff and self-employed carers
  • Implement and monitor care plans for clients, ensuring individual needs are met
  • Oversee medication administration and compliance with healthcare regulations
  • Coordinate with healthcare professionals to provide specialised care, particularly in dementia care
  • Oversee the end of month billing cycle for self-funding clients and carers
  • Liaise with the Finance Office to ensure invoices are correct and carers are paid in a timely manner
  • Monitor and evaluate the quality of care provided, making improvements where necessary
  • Working with the Managing Director, respond to all CQC and North Yorkshire Council enquiries
Requirements
  • 5 years experience operating in domiciliary care service or nursing background
  • Registered Manager experience (desirable)
  • Degree qualification (desired)
  • Proven experience in managing staff (essential)
  • In-depth knowledge of home care practices and regulations
  • Strong understanding of dementia care and best practices in senior care
  • Excellent communication and interpersonal skills to liaise with clients, families, and healthcare professionals
  • Ability to develop and implement effective care plans tailored to individual needs
  • IT skills and the ability to show staff how to use applications
  • Able to navigate spreadsheets and analyse data
  • A sense of humour and the passion to make a difference in the lives of our clients and carers
  • Must hold a full driving licence and have access to a car for work


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