Customer Service Representative
6 days ago
**About Central Promotions**
We are a dynamic company that specializes in event and music industry services. Our team is passionate about delivering exceptional customer experiences and we are seeking a skilled Customer Service Representative to join our team in London.
**Key Responsibilities:**
- Handling inbound and outbound calls from clients and customers to provide timely and efficient support
- Providing top-notch customer service and support to ensure client satisfaction
- Resolving inquiries and complaints in a professional and courteous manner
- Assisting with event planning and coordination to ensure seamless execution
- Contributing to process improvement and customer satisfaction initiatives to drive business growth
**Requirements:**
- Excellent communication and interpersonal skills to effectively interact with clients and colleagues
- Strong problem-solving and decision-making abilities to resolve complex issues
- Ability to multitask and prioritize tasks effectively to meet deadlines
- Knowledge of the event and music industry is a plus, but not required
- Experience in customer service or a related field is preferred, but not necessary
**What We Offer:**
- A competitive salary and benefits package to support your career growth
- Flexible work schedules, including full-time and part-time options to suit your needs
- Opportunities for professional growth and development to enhance your skills
- A supportive and collaborative work environment to foster your success
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