Junior Support Specialist
1 week ago
RedRock Resourcing is seeking a skilled Junior Support Engineer to join its growing team in the Cheshire & Merseyside region. As a key member of our operations, you will serve as the primary point of contact for patients and users, providing exceptional support and technical expertise.
Key Responsibilities:
- Deliver first- and second-line technical support for Android and iOS devices
- Utilize excellent interpersonal skills to provide top-notch customer service and resolve issues efficiently
- Install, maintain, and upgrade software and hardware, ensuring seamless system performance
- Collaborate with cross-functional teams to drive ongoing development and improvement
- Hold a valid UK driver's license
Requirements:
- Proven experience in support roles, with a focus on Android and iOS
- Excellent communication and problem-solving skills
- 1st/2nd Line support experience (desirable)
- Knowledge of software and hardware maintenance, as well as upgrades and development
About RedRock Resourcing:
We are a leading UK supplier of integrated healthcare solutions, dedicated to delivering exceptional service and support to our clients. As a Junior Support Engineer, you will have the opportunity to grow, develop, and progress within our organization, working with a talented team to drive innovation and excellence.
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