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Car Park Attendant

2 months ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Summary

This role involves maintaining proper equipment handling and cashiering duties, ensuring that they are carried out in line with legal and client requirements and adhering to LBN's policies and procedures.

Key Responsibilities
  • Day-to-day tasks to ensure that the appropriate charge is explained to all customers and recording procedures are followed in detail and with accuracy.
  • To ensure the accurate reconciliation of cash and tickets and comply with procedures in recording on the Cashier Shift Report.
  • To comply with procedures in recording of lost tickets, authorised controlled exits, pass card rejections, barrier raises, etc.
  • To carry out minor & basic repairs and first-line maintenance on access control equipment.
  • To check and request consumables to ensure the smooth operation of the car park.
  • To report any faults or maintenance requirements to the on-duty supervisor.
  • To act diplomatically in all discussions with tenants/contractors/visitors and customers to the car park.
  • Ensure correct input and recording of all transactions and daily reports.
  • To be thoroughly familiar and comply with the Council's Health and Safety policy and procedures.
  • Ensure that routine patrols are carried out and to actively participate in these.
  • Reporting of any defects around the car park to the duty supervisor.
  • To carry out any other reasonable duties as requested by the supervisor and/or the car park Team Leader.
Essential Experience Required

Past experience working in a car park environment would be desirable, although not essential, as full training will be provided.

The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of the car park.

Additional Information

Willingness and ability to work occasional evenings, overnight, and weekends to maintain service delivery.

Some of the duties undertaken by this post may/will require the post holder to have a full current driving licence and be willing to drive a Council vehicle after completing a Council driving test.

This post is subject to a standard/enhanced DBS check.

This post is exempt from The Rehabilitation of Offenders Act (1974).