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Accommodation Coordinator
2 months ago
About the Role
We are seeking a highly skilled Accommodation Coordinator to join our team at Mears. This exciting position plays a crucial role in supporting Asylum seekers throughout their right to work Asylum application process with the Home Office.
Key Responsibilities:
- Allocate bed spaces to service users efficiently to minimize loss of income.
- Relocate service users to alternative properties or find new properties for new service users.
- Process service user notifications accurately and efficiently to match them with available bed spaces.
- Collaborate closely with regional teams and the transport team throughout the service user process.
Requirements:
- Proven customer service experience.
- Previous experience working in an office environment.
- Medium-level Excel knowledge and understanding.
- Excellent communication and interpersonal skills.
- Ability to learn quickly, be flexible, and reliable.
What We Offer:
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day.
- Volunteering Leave.
- Staff perks with Mears Rewards.
- Family-friendly policies.
- Access to EAP Counselling sessions.
- Evening and weekend overtime available.
- Hybrid working.