Accommodation Coordinator
2 months ago
About the Role
We are seeking a highly skilled Accommodation Coordinator to support Asylum seekers through their right to work application process with the Home Office. The ideal candidate will be resilient, trustworthy, and empathetic, with excellent communication and people skills.
As an Accommodation Coordinator, you will work closely with regional teams and transport teams to allocate bed spaces to service users quickly, minimizing loss of income. You will be responsible for relocating service users to new properties or finding new properties for new service users. Safeguarding and Service User experience will be at the heart of this role.
Key Responsibilities:
- Allocate bed spaces to service users efficiently
- Relocate service users to new properties or find new properties for new service users
- Process Service User notifications accurately and efficiently
- Work closely with regional teams and transport teams
Requirements:
- Customer service experience
- Previous office environment experience
- Medium Excel knowledge and understanding
- Excellent communication and people skills
- Fast learner, flexible, and reliable
What We Offer:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards
- Family friendly policies
- Access to EAP Counselling sessions
- Evening and weekend overtime available
- Hybrid working
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