Operations Coordinator

3 weeks ago

West Bromwich, Sandwell, United Kingdom Adecco Full time £25,000

Operations Coordinator

Location: West Bromwich

Working Hours: Monday to Friday, 9am - 5pm

Salary: £25,000

Type: Office Based, Permanent

This role presents a fantastic opportunity to become a vital part of the team overseeing the daily administrative functions of the organization.

This position encompasses a comprehensive range of responsibilities, providing complete oversight and management of orders as they progress through the organization from initial quotation to final delivery.

We are seeking a personable individual who is dedicated to upholding exceptional standards of customer service and possesses a meticulous attention to detail.

Key Responsibilities:

  • Execute sales order entry procedures with precision
  • Ensure the prompt and accurate processing of sales orders
  • Handle inbound calls and conduct telesales outreach
  • Identify and address any conflicts related to sales orders, supplier deliveries, and stock availability
  • Collaborate with suppliers to guarantee timely deliveries
  • Manage ordering and creation of purchase orders through the MRP System, ensuring cost-effective and timely delivery
  • Comprehend and engage with technical products
  • Generate invoices and coordinate with the Stores department regarding shipments
  • Communicate with couriers and freight forwarders to arrange collections and dispatches
  • Collect, issue, and distribute incoming and outgoing project documentation within agreed timelines
  • Compile and submit data booklets and manuals to clients
  • Follow up on outstanding documents from sub-suppliers
  • Assist the team with documentation for sales orders, such as certificates of conformity or material certificates
  • Provide general administrative support across various departments as needed

Preferred Experience & Skills:

  • Proficient in customer service principles and execution
  • Familiarity with Microsoft Office applications
  • Strong attention to detail
  • Enthusiastic and proactive attitude
  • Excellent organizational skills
  • Outstanding communication abilities, both written and verbal
  • Self-driven and motivated
  • Effective time management and prioritization skills
  • Able to work independently as well as collaboratively within a team
  • Professional demeanor

Adecco is committed to being a disability-confident employer. We prioritize an inclusive and accessible recruitment process to support candidates from all backgrounds and abilities.

Adecco is dedicated to fostering a supportive environment for you to explore your career progression.

If you require any reasonable adjustments during the recruitment process, please inform us, and we will be glad to assist you.

Adecco operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this position, your details will be submitted to Adecco. Our Candidate Privacy Information Statement, detailing how we will utilize your information, is available on our website.

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