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Commercial Operations Coordinator
2 months ago
We are in search of a proactive and adaptable individual eager to engage in the recycling and environmental sustainability sector.
This role entails providing comprehensive support to the National Ferrous and Non-Ferrous Trading Team, Factory Contracts, and the Business Development Team in all facets of commercial operations.
The successful candidate will collaborate within a team environment, guided by a knowledgeable and supportive Service Delivery Manager.
Sims Metal is a global leader dedicated to fostering a waste-free world to protect our planet, with a presence in various regions worldwide.
Emphasizing our core values, Sims promotes an inclusive and dynamic workplace, welcoming individuals from diverse backgrounds.
On-the-job training will be provided to the selected candidate.
Key Responsibilities- Generate precise and timely customer consolidation reports.
- Compile Load Lists and Self-Billing documents.
- Prepare and disseminate customer pricing schedules, ensuring continuous updates in the company's Navision system.
- Establish contracts within the Navision system.
- Investigate and resolve internal inquiries.
- Coordinate with the Transport Department and Weighbridge personnel.
- Assist the Commercial Ferrous, Non-Ferrous, and Factory Contracts Team.
- Address all administrative customer inquiries.
- Direct website inquiries and incoming calls to the appropriate personnel.
- Manage all inter-company pricing.
- Handle all Head Office accounts and administrative requests.
- Provide assistance with Reception duties as required.
- Outstanding organizational abilities.
- High level of attention to detail and precision.
- Excellent interpersonal communication skills.
- Self-driven, flexible, and adaptable.
- Commitment to integrity and confidentiality.
- Strong written and verbal communication capabilities.
- Confident and courteous telephone etiquette.
- Able to work collaboratively within a team.
- Effective problem-solving skills, maintaining composure under pressure.
- Willingness to acquire knowledge about the Scrap Metal and Waste Management industry.
- Proficient IT skills, particularly in Excel at an intermediate level.
- Professional demeanor and a strong customer service orientation.