Claims and Complaints Manager
3 weeks ago
We are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.
Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance. In addition, you will be handling your own caseload of higher value and complex claims.
As a Liability Claims Team Leader, you will be an expert on all things Liability claims. You must also have solid managerial skills, and the ability to help create a friendly and supportive environment where a fully remote-based team enjoys working to shared goals and objectives.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role. You will be rewarded with an attractive basic salary, together with a range of company benefits, including support towards professional qualifications.
We are looking for a dynamic and experienced individual who can thrive in a fast-paced and constantly evolving environment. If you are a motivated and results-driven professional with a passion for Liability claims, we would love to hear from you.
Key Responsibilities:
- Manage a team of Liability Claims Handlers
- Train, develop and coach team members
- Allocate workloads and act as an escalation point for complaints
- Handle your own caseload of higher value and complex claims
- Ensure compliance through file/audit checking
Requirements:
- Expertise in Liability claims
- Solid managerial skills
- Ability to create a friendly and supportive team environment
- Dynamic and results-driven professional
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Bristol, Bristol, United Kingdom Aston Charles Full time{"h1":{"text":"Liability Claims Team Leader - Aston Charles"}},Aston Charles is seeking a highly skilled Liability Claims Team Leader to join our team. As a key member of our claims team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability...
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